IT Engineer Тeam Lead | FL Technics

IT Engineer Тeam Lead

Vilnius, Lithuania

About the position:

  • Create, implement and develop structured strategic approach on IT 1st Line service desk team;
  • Oversee unit’s day-to-day operations;
  • Lead, coach, train and motivate a customer-oriented IT 1st Line service desk team;
  • Decide on the team objectives and ensure these objectives are successfully achieved;
  • Review, monitor progress and provide feedback regarding employee performance;
  • Represent account management team on different levels across the company;
  • Technical support, and knowledge in IT problem solving;
  • Documenting and extending of knowledge base, ensuring Know-How transfer within the application support teams;
  • IT process development and support and implementation.

What you bring:

  • 2+ years of experience as IT team leader;
  • Proven experience in leading a team;
  • Experience in reporting and creating performance KPI;
  • Analytical skills;
  • Ability to lead by example;
  • Great communication, leadership & change management capabilities;
  • Valid driving licence (category B).

We offer:

  • Exciting multicultural and aviation environment;
  • LEAN culture and freedom for creativity;
  • Personal development training;
  • In-house gym and sports activities;
  • Employee events;
  • Remote work possibility;
  • In-house canteen;
  • Discount system of partnering companies;
  • Competitive salary from 2100 EUR (Brutto), and the specific amount will be gladly discussed during the interview, taking into account your experience and qualifications.

For more information, please contact: Justina +370 68511028

Hey! I`m Justina.
At FL Technics we are always looking for top talent. Send me your CV or contact me via LinkedIn.

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