ABOUT COMPANY:

FL Technics is a global provider of tailor-made services for aircraft maintenance, repair, and overhaul (MRO), delivering solutions to commercial aviation customers worldwide. FL Technics is operating in a vast network of representative offices, hangars, and shop facilities, as well as largest independent line maintenance stations network across Europe, Asia Pacific, Africa, Middle East, and Canada.

FL Technics is a family member of Avia Solutions Group, leaders in end-to-end capacity solutions for passenger and cargo airlines worldwide. The Group manages over 100 offices and production facilities globally and is significantly backed by the assets of over 9,000 highly skilled aviation professionals, serving more than 2,000 clients throughout Europe, Asia, North America, Australia, and worldwide and still counting.

YOUR TASKS:

• 1st line IT support and resolution of incidents and service requests;
• Communication with users and other IT users on incident solution;
• Manage access rights workflows and granting access rights for users;
• Prepare, repair workplace equipment for users.

WHAT YOU SHOULD BRING:

• Good communication skills, responsibility;
• Basic understanding of computer components and architecture;
• Good English language skills;
• Knowledge of IT support process;
• Working with ServiceDesk application would be an advantage (Jira).

OUR ATTRACTIVENESS:

• Exclusive experience in the aviation business industry;
• Flexible working hours;
• Work from anywhere for up to one month a year;
• Additional private health & accidents insurance;
• Discount system of partnering companies;
• Internal training and courses;
• Free in-house gym and other sports activities;
• Monthly bonuses based on KPIs achieved.

Salary: from 2100 € to 2400 € (brutto)