Privacy Policy


UAB “FL Technics”, legal entity code 300517602, address Rodūnios kelias 2, LT-02189 Vilnius, the Republic of Lithuania (hereinafter referred to as the “Company”, “we”, “us” and “our”) commits to ensure security of personal data and protection of the rights of the users using and navigating the Company’s Website (hereinafter referred to as the “Website”) as well as other data subjects, interacting with the Company in a number of different ways.
This privacy policy (hereinafter referred to as the “Privacy Policy”) specifies the data collected by the Company, means and sources wherefrom this data is obtained, the legal basis for processing of personal data as well as actions and measures, which have been taken by the Company to protect the data collected.
By using the Company’s services and/or browsing the Website, you agree to the terms of this Privacy Policy as well as the general rules (Site Usage Policy) for using the Website.
All personal data are processed in accordance with the General Data Protection Regulation (EU) 2016/679, Law on the Legal Protection of Personal Data of the Republic of Lithuania and other legal acts.
For any questions regarding this Privacy Policy or any requests regarding the processing of personal data, please contact us at:




The Company handles and processes your personal data for direct marketing purposes in the following cases:
– when we obtain your explicit consent to such processing (on the basis of your consent);
– when you are the Company’s client without expressly objecting to processing your data for direct marketing of similar services or products, where you have been duly notified of such processing beforehand (on the basis of our legitimate interest).
For the purposes of direct marketing, the Company may process the following personal data: your name, email address and phone number.
Your personal data for direct marketing purposes can be processed in the following ways:
– you may receive a newsletter with our offers, promotions, products, and news by e-mail;
– you may receive invitations to events and similar information by e-mail;
– you may be called by phone with invitation, commercial proposal or offer.
We inform you that you are free to opt out of our newsletters or any other information sent by e-mail at any time. You may exercise this option by clicking on a corresponding link at the bottom of our e-mail.
You may also refuse receiving information about events or any other information from us by sending an email to




The Company also processes your personal information in cases when you contact us by email, ask questions, give requests and provide any other information on our Website, through e-mail or social networks.
Please observe the care and at least the following minimum requirements for protection of your personal information: please check that your e-mail, letter or request does not contain ID code, bank account number, vehicle registration number, real estate data, health data, other specific (sensitive) data, etc. Please also make sure that the remaining personal information is only indicated to the extent necessary for the purposes for which the message is sent.
The Company process the data you provide to administer requests and complaints, to ensure the quality of the services it provides, while protecting your rights and legitimate interests.
We process the said data on the basis of your consent, which is expressed by your active actions.




You can submit your personal information on the Company’s Website to join the Company’s team (to apply for a job, please visit:
We inform you that we will process your personal data for the purposes of the recruitment based on your consent and expressed by submitting this data. We will store such submitted information until the position is open, unless you specifically agree with longer storage periods.
Please note that in order to evaluate your candidacy, we can contact your former employers for information about your qualifications, professional skills, and business characteristics. Information from your current employer may be collected only when you express us your unambiguous consent.
If, after considering your candidacy, we will choose a candidate who is more qualified to meet our requirements, we may request your individual consent for the purpose of storing your personal data collected at the time of selection and use it for the purpose of conducting other recruitments and contacting you accordingly.
If we obtain such consent, we will process your personal data mentioned above for two years from the date of consent.
Once you have provided such consent, you are entitled to withdraw it at any time. If you exercise the right to withdraw consent, we will take actions to delete your personal data without any undue delay. Unless you state that it is designed for a position in a particular company only, by submitting your personal data (CV, etc.) to our general e-mail, where no ad for open position has been specifically published by us, you agree that we may submit such data to our subsidiaries, AB “Avia Solutions Group”
companies and their respective subsidiaries.




The Company processes the personal data of its shareholders as well as information on ultimate beneficial owners to fulfil its legal obligations, laid down in applicable securities market, anti money laundering and related legal requirements.
The Company stores personal data of its shareholders to the extent necessary for achieving the purposes for which they are processed, all in accordance with applicable legal requirements. The Company also processes the personal data of different categories of data subjects (clients, business partners, suppliers, other counterparties as well as their employees and agents), interacting with the Company in several different ways for the purposes of conclusion, performance, administration, support
contractual arrangements, creation, development, improvement of business and related legal interest of the Company, defending itself from statements of claims, exercise of its rights and interest as well as fulfilment of obligations imposed on the Company by applicable legal acts.
Please note that some of the said data may be accessible to other group and related companies, situated both within and outside the EEA. We will ensure that personal data will be transferred only if there is a sufficient basis for this under the GDPR and other applicable legal acts – such data transfer may be necessary for conclusion and performance of agreements, it may also be based on other grounds, conditions and exceptions listed in the GDPR. We will take reasonable measures in order that data processors and recipients would process received data in accordance with the GDPR and other mandatory legal requirements (among other things, if necessary, we will ensure that data transfer or processing agreement is made in accordance with the standard data protection terms approved by the European Commission).




Each time you access or visit our Website, our Website automatically collects and manages the following technical data: IP address, date and time of access, the name and URL of the webpage that connects to the Website, visitor’s device operating system data, information of the visitor’s internet provider, visitor’s geo-location data, language settings, other relevant technical information. The Company also collects and manages the technical data of the visitors using the cookies. To learn more about cookies and processing of personal data, see the Company’s Cookie Policy. We use the cookies on the Website, to customize the functioning of our Website as much as possible, and can contribute to ease of use when navigating our Website. We would like to inform that certain technical details of your visit (IP address, cookies, technical information of the browser you use, other information related to your browsing activity and site-specific browsing information) can be transmitted or made available for browsing, analysis, and related purposes to the legal entities, operating both within the European Economic Area (hereinafter – “EEA”), and outside EEA (e.g., we use the Google Analytics services). Please note that personal data stored in non-EEA countries may be subject to less protection than in EEA countries, but we will carefully consider the conditions under which such data will be processed and stored after transfer to such entities. We may also use Facebook, Google, as well as other marketing tools. You should carefully read the privacy policy of these service providers. More information on the targeted advertising, as well as your
opt-out rights and other rights, you will find o the respective websites of these service providers –




The Company also uses the services provided by third parties (such as third-party data centres, servers, website design, administration services, online traffic and website analysis, statistics, direct marketing services, mailers, messengers, etc.) that may require access to your personal data to the appropriate extent. In this case, the Company ensures that the data processors comply with the obligations of confidentiality and adequate personal data protection.
We also use dedicated service providers to send newsletters and other promotional or related information, as well as to collect and transfer analytical information on statistical use of such information we sent to you.




Your personal data is generally stored for no longer than legally required or absolutely necessary for the purposes we have collected it. Your personal data processed for the purposes of direct marketing will be stored for no longer than 2 years from the date of your most recent consent (if we have received a separate consent) or the date of completion or expiration of the relevant contract (as the case may be). Your personal data will be deleted within a reasonable time after the specified deadline.
Longer periods of personal data retention may be applied where:
– there is a reasonable suspicion of an unlawful act which is a subject to the investigation;
– your data is necessary for the proper resolution of the dispute, complaint or claim;
– the Company has received complaints related to the visitor of the Website or if the Company has noticed any violations committed by the visitor;
– it is necessary for backup copies or related purposes of the functioning of information systems of the Company;
– it is mandatorily required by applicable laws or other legal acts.




You have certain rights related to the protection of personal data. These rights are at least the following:
– the right of access to the personal data;
– the right to rectification;
– the right to erasure (right to be forgotten);
– the right to the restriction of processing;
– the right to data portability;
– the right to object;
– in case person deems that his/her rights have been violated, he/she has the right to file a complaint with the State Data Protection Inspectorate, A. Juozapavičius st. 6, LT-09310 Vilnius, tel. (+370 5) 271 2804, 279 1445, e-mail: (for more information see The Company recommends contacting us before a formal complaint is submitted to find the appropriate
solution to the problem. Upon receipt of your request and after successful completion of the above inspection, we undertake to
inform you without undue delay, but in any case, no later than within one month after the receipt of your request and the completion of the verification procedure, information about the actions that we have taken in response to your request. Depending on the complexity and number of requests, we have the right to extend the said one-month period for another two months.
If your request is submitted electronically, we will also provide you with an answer by electronic means, except where this is not possible or if you ask you to respond in a different way.




If you have any questions regarding this Policy or if you have any requests related to the processing of your personal data, you can contact us:
By email
Our details as a data controller:
Legal entity code: 300517602, address Rodūnios kelias 2, LT-02189 Vilnius
Address: Rodūnios kelias 2, LT-02189 Vilnius, Republic of Lithuania
Address for correspondence: Rodūnios kelias 18, LT-02188 Vilnius, Republic of Lithuania




This Privacy Policy may be updated by the Company from time to time. The Company will inform you about the updates by submitting a new version of the Privacy Policy along with the last date of updates. If any provision of the Privacy Policy is deemed void or inapplicable, such provision shall not affect the legality and validity of the remaining provisions of the Privacy Policy.
This Privacy Policy applies from 24 May 2018.




  1. We care about protection of your privacy
    1. To ensure that your personal data is always secure with us, and that the data processing complies with the current personal data protection laws, our internal policies, guidelines and procedures, we have been implementing the respective measures
    2. The transparency of the personal data procession is very important for us, therefore this Video Surveillance (CCTV) Privacy Policy describes how and where we process your personal data collected by the Video surveillance cameras.
  2. Why do we collect personal data?
    1. Video surveillance is carried out for the following purposes:
      1. protection of the property on the premises against damage and loss;
      2. protection of property, health and life of other persons;
      3. prevention of the third parties’ unlawful activities on the premises.
  3. What are the sources we collect personal data from?
    1. We collect personal data using the technical measures, i.e. video cameras and similar technologies.
  4. To whom do we transfer your Personal Data
    1. Group companies.
      1. Usually, we do not share personal data with the other AB “Avia Solutions Group” companies, but if it becomes necessary for reaching the goals and for the purpose of the principle of legitimate interests, your personal data is likely to be transferred to the associated companies of AB “Avia Solutions Group”.
    2. Law enforcement institutions, public and local authorities.
      1. In order to fulfil our legal obligation, we may transfer your personal data to the law enforcement institutions, public and local authorities at their request. Moreover, we may transfer your personal data to the law enforcement institutions, public and local authorities in pursuit of our legitimate interest: to establish, exercise and defend legal claims.
  5. Where is your personal data processed?
    1. We always aim at processing your personal data in the EU and EEA Member States. Your personal data shall not be transferred to or processed in the countries outside the EU and EEA.
  6. How long is your personal data stored for?
    1. Personal data shall not be stored for a period longer than 30 (thirty) calendar days, except for the cases, where the records contain information necessary to reach a goal. In this case, the record shall be stored until the issue detected is eliminated or a relevant investigation is completed.
  7. Your Rights
    1. The data protection legislation grants you the following rights in connection with the processing of your personal data:
      1. Right of access to personal data.
        1. You have the right to request us to confirm if we process the personal data related to you and to request the access to the personal data that we are processing.
      2. Right to rectification.
        1. We would like to inform you that due to the nature of surveillance by video cameras the data may not be rectified.
      3. Right to object to the processing of the personal data, where the grounds for the processing are the legitimate interests of the Company.
        1. You have the right to object to the processing of your personal data in the cases, where the grounds for the processing are our legitimate interests; however, if we have compelling grounds that the data must be processed, we will process the personal data irrespective of your objection.
        2. We would like to inform you that due to the nature of surveillance by video cameras we cannot guarantee that your right to object to the processing of your personal data may be fully exercised as the data are collected automatically and if you are not an object of video cameras, you will not be able to do your tasks or receive our services.
      4. Right to erasure.
        1. Under certain circumstances, you have the right to erasure of your personal data. This provision, however, shall not be applied if such data must be processed under legal acts.
        2. We would also like to inform you that due to the nature of surveillance by video cameras the data of a specific person may be impossible to erase.
      5. Restriction of the data processing.
        1. Under certain circumstances, you have the right to restrict the processing of your personal data.
        2. We would like to inform you that due to the nature of surveillance by video cameras we cannot guarantee that your right to restrict the processing of your personal data may be fully exercised as, in this case, the personal data are collected automatically and if you are not an object of video cameras, you will not be able to do your work or receive our services.
      6. Right to lodge a complaint.
        1. You have the right to lodge a complaint with a supervisory  authority (State Data Protection Inspectorate, A. Juozapavičiaus g. 6, 09310 Vilnius; tel. (+370 5) 271 2804, 279 1445; e-mail:, where you believe that we improperly process your personal data or improperly exercise your rights. When making a complaint it is recommended to follow a memo for persons intending to address the State Data Protection Inspectorate regarding the complaint
    2. We are entitled to refuse to provide the processed personal data or exercise the other right in the event where certain circumstances referred to in other applicable legal acts or reasons, in the presence whereof we may refrain from the provision of such data or from exercising the other right, are identified.
  8. Contacts
    1. Should you wish to exercise your rights or have other questions related to video surveillance, do not hesitate to contact us by e-mail or telephone No +370 (5) 2525015, or physically arrive at the address Rodūnios kel. 2, Vilnius, Republic of Lithuania (address the IT unit]).
    2. Should you decide to exercise any rights referred to in this notification, you must provide a document certifying the person’ identity alongside an application or you shall confirm your identity under the procedure prescribed by laws or by electronic means enabling the appropriate identification of a person. Where the personal information is inquired by a representative, a proper and valid document certifying the representation and a document certifying the person’s identity shall be provided.