About the position:

• 1st line IT support and resolution of incidents and service requests;
• Communication with users and other IT users on incident solution;
• Manage access rights workflows and granting access rights for users;
• Prepare, repair workplace equipment for users.

What you bring:

• Good communication skills, responsibility;
• Basic understanding of computer components and architecture;
• Good English language skills;
• Knowledge of IT support process;
• Working with ServiceDesk application would be an advantage (Ivanti).

Working at FL Technics:

• Exclusive experience in the aviation business industry;
• Flexible working hours;
• Additional private health insurance;
• Discount system of partnering companies;
• Internal training and courses;
• Free in-house gym and other sports activities.

About the position:

• 2nd line IT support and resolution of incidents and service requests, Knowledge base administration – responsible for the administration, maintenance and documentation of our internal and external IT systems;
• Close and proactive work with our 1st line support, including improving stability and performance of our IT systems;
• Technical support, update and IT administration of our IT systems;
• Documenting and extending of knowledge base, ensuring Know-How transfer within the application support teams;
• IT systems process development and support.

What you bring:

• 1+ years of experience as IT Administrator;
• Good communication skills (Lithuanian and English, both written and verbal), responsibility;
• Ability to solve complex tasks quickly and independently;
• Good knowledge in Windows server administration;
• You are organized, process-driven and results-oriented;
• Critical thinking and attention to details;
• Perform and document IT systems audits;
• Knowledge in DevOps would be advantage;
• Valid driving license (category B).

We offer:

• Exciting multicultural and aviation environment;
• LEAN culture and freedom for creativity;
• Personal development training;
• In-house gym and sports activities;
• Employee events;
• Remote work possibility;
• In-house canteen;
• Discount system of partnering companies;