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IT Service desk

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About the position:

  • 1st line IT support and resolution of incidents and service requests;
  • Communication with users and other IT users on incident solution;
  • Manage access rights workflows and granting access rights for users;
  • Prepare, repair workplace equipment for users.

What you bring:

  • Good communication skills, responsibility;
  • Basic understanding of computer components and architecture;
  • Good English language skills;
  • Knowledge of IT support process;
  • Working with ServiceDesk application would be an advantage (Ivanti).

Working at FL Technics:

  • Exclusive experience in the aviation business industry;
  • Flexible working hours;
  • Additional private health insurance;
  • Discount system of partnering companies;
  • Internal training and courses;
  • Free in-house gym and other sports activities.

 

IT Systems Administrator

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About the position:

  • 2nd line IT support and resolution of incidents and service requests, Knowledge base administration – responsible for the administration, maintenance and documentation of our internal and external IT systems;
  • Close and proactive work with our 1st line support, including improving stability and performance of our IT systems;
  • Technical support, update and IT administration of our IT systems;
  • Documenting and extending of knowledge base, ensuring Know-How transfer within the application support teams;
  • IT systems process development and support.

What you bring:

  • 1+ years of experience as IT Administrator;
  • Good communication skills (Lithuanian and English, both written and verbal), responsibility;
  • Ability to solve complex tasks quickly and independently;
  • Good knowledge in Windows server administration;
  • You are organized, process-driven and results-oriented;
  • Critical thinking and attention to details;
  • Perform and document IT systems audits;
  • Knowledge in DevOps would be advantage;
  • Valid driving license (category B).

We offer:

  • Exciting multicultural and aviation environment;
  • LEAN culture and freedom for creativity;
  • Personal development training;
  • In-house gym and sports activities;
  • Employee events;
  • Remote work possibility;
  • In-house canteen;
  • Discount system of partnering companies;